Plan A
Extensive business management experience and qualifications, supported by superb writing and training skills, underpin this outstanding service. Material developed by Plan A is clear, precise, logical and provides effective tools for business communication.

Can work outside local area: Yes

Media Experience
Print

Biographical Note
Plan A delivers consulting services to business, centered on its documentation skills.  We write:

• Attributes for Expressions of Interest and Tender Bids
• Operations Manuals
• Training Manuals
• Funding Applications
• Annual Plans and Reports
• Business, Strategic and Marketing Plans

Plan A is a specialised and small organisation, employing highly qualified, experienced staff.

CUSTOMER VALUES

Outstanding Service

• At Plan A, we make sure our work delights our customers.
• We always meet deadlines—we’re not afraid to work incredibly hard.

Integrity and Professionalism

• We’ll tell you if we’re not the best people for the job.
• We make sure projects are completed thoroughly, professionally and with integrity.

Smart, Cost ­ Efficient Solutions

• Plan A people are great listeners. We develop powerful solutions tailored carefully to your needs.
• We often find ways for our clients to save money.

From a foundation in Education and Service Management, founder Caroline Boot's MBA (with distinction) sprung her into strategic and business planning. She has also specialised in sales, marketing and general management areas with a special interest in e-commerce development.

Caroline's breadth of senior management experience also enables her to work with you to develop the practical policies, processes and systems that sit behind many documentation projects. With her strength in writing plain English training manuals and reports, she will design and develop company documents that are effective tools to manage your business.

Where value can be added by others, Plan A will contract key contractors from its pool of experienced professionals in specialty areas to deliver superb outcomes.

Some Recent Endorsements:

"Over the weekend I had the opportunity to read IA's 2001 Annual Report which Richard kindly sent to me. I think the report is excellent—it is clear and precise and states itscase with confidence and understated firmness.  I enjoyed reading the document and I found the information well-ordered and well presented." Neville Darrow—Chairman, Ports of Auckland

“You have done an excellent job with the training materials. “I must say that I really appreciate the commitment shown by you.” Sew Ing Chek, Manager Information Technology, Works Infrastructure

"Impact Services has engaged Plan A to help prepare the tenders for significant water and wastewater maintenance contracts. They wrote the initial Expressions of Interest and later the non-price attributes.

Plan A also compiled the Tender Submissions for us. In an industry where non-price attributes can account for up to 60% of the assessment of a tender I was delighted to receive feedback that our Attributes stood out from the rest.

Tendering involves meeting strict deadlines. Plan A went the extra mile to ensure that deadlines were met without any compromise to the quality of the document." Mike Flood-Smith, CEO, Impact Services Ltd.

Published Writings
Not applicable.

Contact Details
Plan A Ltd
Caroline Boot
caroline.boot@PlanA.co.nz  
Phone 0800 PLAN AA (752 622) (Within NZ)
(+64) (9) 6244 646

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